ULTIMATE FIX

FREQUENTLY ASKED QUESTIONS

WHAT DOES MY MICRONEEDLING PEN COME WITH?

The Ultimate Microneedling pen comes with:

  • Microneedling pen with built in battery
  • Charging cable
  • Adaptor plug
  • 2 Cartridges

The Professional Microneedling pen comes with:

  • 2 Removable and rechargeable lithium ion batteries
  • Charging adapter part
  • Battery cover part
  • Charging cable
  • Adaptor plug
  • 2 Cartridges
WHAT DOES MY KIT CONSIST OF?

The Ultimate kit comes with:

  • Micro-needling pen with built in battery
  • Charging cable
  • Adaptor plug
  • 2 Cartridges
  • 1 x Serum
  • 1 x Numbing cream
  • 1 x Gliding oil

The Professional kit comes with:

  • 2 Removable and rechargeable lithium ion batteries
  • Charging adapter part
  • Battery cover part
  • Charging cable
  • Adaptor plug
  • 2 Cartridges
  • 3 x Serums
  • 1 x Numbing cream
  • 1 x Gliding oil
WHAT HAPPENS AFTER MY MICRONEEDLING TREATMENT?

It will look and feel similar to a sunburn (pink – red tinge). Swelling and tiny pin hole bleeding may occur and last up to 48 hours. Peeling may occur after a few days, don’t pick or scratch the treated skin, rather keep it moisturised. Don’t use makeup for at least 24 hours after treatment. Be very gentle when washing your face too. Use your hands and a gentle cleanser and do avoid the sun for a few days.

HOW LONG WILL IT TAKE TO NOTICE RESULTS?

Your skin will appear noticeably smoother and brighter within a week or two. Each person’s skin is different and may require different amount of sessions, therefore results could take a few months to appear.

DOES IT HURT?

Unlike other home devices this professional technology offers adjustable needling depths which means the treatment can be tailored to your skin thickness and also treat hard to reach areas in a single treatment. It can also target deeper scars individually.

They range from 0.2mm to 3mm. Numbing cream is not required for anything up to 1.5mm but you may find it more comfortable to use. Please note you should only apply numbing cream to one area at a time (i.e. either the face or neck not both)

HOW OFTEN SHOULD I DO MICRONEEDLING?

If you only have a minor skin condition like very fine lines and wrinkles or minor scars you can use the micro-needling pen every 2-4 weeks. For major skin conditions, it is advised to use the micro-needling pen every 4-6 weeks.

I AM PREGNANT / BREASTFEEDING IS THIS SAFE?

If you are pregnant or breastfeeding, we recommend you consult a doctor. If you are breastfeeding usually one can use of the microneedling pen without numbing cream. Precautions should still be taken.

HOW DO I BEGIN MY TREATMENT AT HOME?
  • Test the numbing cream and serum on two small and different areas of the skin to ensure no allergic reaction. (should irritation occur discontinue use)
  • Remove any and all make up
  • Wash the face or targeted area thoroughly
  • Cleanse face or targeted area
  • Once patch test is done and no allergic reaction has been noted, apply a thin layer of numbing cream to the face or effected area for 30 – 45 minutes (wash hands thoroughly)
  • Then with dry cotton wool remove the excess numbing cream and follow up with a damp cotton wool
  • Apply the gliding oil
  • Refer to the manual for needle depth
  • Insert new cartridge, adjust needle depth, look into a mirror and without excess pressure start to move the microneedling pen over the face / area of skin you are wanting to target (one can go approximately 3 times over the same area)
  • Once the area has been completed apply ULTIMATE FIX serum and then a moisturiser (if you are going to sleep) and/or a moisturiser with SPF (if it is the day)
WHAT TYPE(S) OF SKIN TONE(S) CAN MICRONEEDLING BE DONE ON?

 Microneedling is safe for all skin tones as your epidermas (first layer of skin that is responsilble for new skin cellls) is not significantly damaged through this process.

WHERE CAN I PURCHASE MORE NEEDLE CARTRIDGES AND SERUMS?

Great news, we are stockists of needle cartridges and serums. Click this link to get started, or you can email your order through to info@ultimatefix.co.za

HOW DO I USE THE NUMBING CREAM?

“Numbing Cream” is a topical anaesthetic cream and is applied to the treatment area for 30-45 minutes prior to treatment.

Note:

  • Not suitable for pregnant or breastfeeding woman.
  • Only one area (ie face and neck) can be treated in a single session to avoid over exposure to anaesthetic.
I AM REALLY INTERESTED, HOW DO I GET ONE?

Go to the link and follow the order sheet. Alternatively you can email info@ultimatefix.co.za

Collection can be arranged in Hillcrest, KZN or Door-to Door courier can be arranged.

WHAT TYPES OF PAYMENT ARE ACCEPTED?

Payments can be done by credit card / card payments through thr online shop or via EFT or cash deposits. We are working on more tech savvy ways of receiving payment.

SHOULD I CONSULT A DOCTOR FIRST?

Microneedling is not suitable for persons who have used Accutane (isotretinoin) within the last six months, have open wounds, cuts or abrasions, have had radiation skin treatment within the eighteen months, are suffering from any skin infection, condition, or herpes simplex in the area of concern, are pregnant or breast feeding, have any history of keloid or hypertrophic scars or poor wound healing. We would highly advise that if you have any of the conditions or have used any of the above medications or treatments to consultant a doctor before using this product.

ULTIMATE FIX

IMPORTANT INFORMATION

Needle cartridges

These cartridges should not be shared or used more than once.

Numbing Cream

Ensure that you are not allergic to this product, if irritation, discomfort or redness occurs discontinue, if these symptoms continue please consult a doctor.

Serums

Ensure that you are not allergic to this product, if irritation, discomfort or redness occurs discontinue, if these symptoms continue please consult a doctor.

Disclaimer

We use choice ingredients in all our products – natural, organic and vegan whenever possible. Our products contain oils (some may contain nut oils) and essential oils. Please check that you are not allergic or skin sensitive to any of the ingredients. If you experience any sensitivity or redness, discontinue use immediately.

Keeping your products effective for longer

Please keep your products dry and out of direct sunlight. Avoid exposing them to water. Scoop product out of the jar/tub with a clean dry spoon/spatula. If you notice any change of colour, smell or texture of your product discard immediately.

Pregnant, Breastfeeding, Chronic medication or not in good health

If in doubt whether you are suitable to use these products, please consult your doctor if you have any concerns to be on the safe side.

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